Last updated: January 2026
This policy explains how refunds are handled for AstroTigya services. It applies in addition to, and does not override, any rights you have under applicable consumer law.
AstroTigya provides digital services and digital content. Once a digital service has been delivered or substantially performed, it generally cannot be returned, so refunds are limited to the situations described below.
Personalized reports (for example Kundli creation, Kundli matching and blueprint services) are prepared individually for you. Once work has started or the report has been delivered, the fee is generally non-refundable. If you cancel before work has started, you may request a refund.
If a report was not delivered, or was delivered incorrectly (for example prepared with the wrong birth details we recorded), we will correct it or, where correction is not possible, refund the amount paid.
The astrologer membership is billed monthly at ₹999 per month. Payment provides access for the billing month in which it is made.
You can cancel the membership at any time. Cancellation stops future billing. Access continues until the end of the billing period already paid for.
Where a membership period has begun and the service has been available to you, unused days within that period are generally not refunded, except where required by applicable law.
If a service you paid for was not provided at all, or was materially unavailable for a significant part of the paid period due to a fault on our side, contact us and we will review the situation and provide a suitable remedy, which may include an extension, partial refund or full refund.
If you are charged twice for the same service or membership period due to a technical or payment error, the duplicate amount will be refunded once verified.
Puja bookings and certain other offerings are fulfilled by independent pandits, temples or partners. Where a Puja has not yet been scheduled or performed, a cancellation request may be accepted subject to the partner's conditions. Once a Puja has been performed, the amount is not refundable. Amounts paid to third-party platforms directly are subject to those platforms' policies.
Send your request using the contact details published on the AstroTigya website, including your order or payment reference and the reason for the request. Approved refunds are made to the original payment method. The time for the amount to appear depends on your bank or payment provider.
Nothing in this policy limits mandatory rights available to you under applicable consumer protection law.
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