Privacy Policy

Last updated: January 2026

This policy explains what information AstroTigya may collect when you use astrotigya.com and our related services, and how that information is used.

1. Information we collect

Contact information you choose to provide, such as name, email address or phone number, for example when you contact us, place an order or sign up for a service.
Birth information (date, time and place of birth) where you voluntarily provide it for a Kundli, matching, blueprint or astrologer consultation.
Service usage information, such as pages viewed, calculators used and general technical details like browser type, device type and approximate location derived from your IP address.
Chat information, where you use the astrologer chat, consisting of the messages you exchange as part of the consultation.
Payment and order information, such as the plan or service purchased and transaction reference. Card and banking details are handled by our payment providers; we do not store full card details.

Free calculators on the website work from the values you type in for that calculation. We do not create a personal profile from calculator inputs.

2. How we use information

To provide the services, reports and consultations you request.
To process payments and keep records of orders.
To respond to your questions and provide support.
To operate, maintain and improve the website.
To comply with legal or accounting obligations.

3. Cookies

The website may use cookies and similar technologies to keep the site working, remember preferences and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the website works.

4. Analytics

We may use analytics tools to understand aggregate usage, such as which pages are visited and how visitors arrive at the site. Analytics data is used in aggregate and not to identify you personally.

5. Service providers

We use third-party providers to run the service, for example hosting, email delivery, payment processing, messaging or community platforms and analytics. These providers may process information on our behalf and are expected to protect it.

6. Third-party platforms

Some parts of AstroTigya, including the community and certain chat or resource experiences, may operate on third-party platforms. When you use those platforms, their own privacy policies also apply to information you share there.

7. Sharing of information

We do not sell your personal information. Information may be shared with the astrologer handling your consultation, with service providers as described above, or where required by law or to protect legal rights.

8. Data security

We take reasonable technical and organisational measures to protect information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Data retention

We keep information for as long as needed to provide the service and to meet legal, tax or accounting requirements, after which it is deleted or anonymised.

10. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, request deletion, or object to certain processing. To make a request, contact us using the details published on the website. We may need to verify your identity before acting on a request.

11. Marketing communication

If you receive updates or promotional messages from us, you can opt out at any time using the unsubscribe option in the message or by contacting us. We will still send messages necessary to deliver a service you purchased.

12. Children

The website is not intended for use by children without the involvement of a parent or guardian. Please do not submit a child's personal information without such consent.

13. External links

The website links to other websites, including AstroTigya sub-sites and third-party services. We are not responsible for the content or privacy practices of external websites.

14. Updates to this policy

We may update this policy from time to time. The current version is always published on this page with the date of the last update.

15. Contact

For privacy questions or requests, please use the contact details published on the AstroTigya website.

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